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Case Studies

Transforming Operations with End-to-End Contract Lifecycle Automation

How National Bank of Oman is pioneering a new approach to contract management, replacing fragmented workflows with an intelligent, automated system.

ClientNational Bank of Oman
IndustryBanking & Finance
National Bank of Oman Headquarters

Key Results

100%

Digitized Workflow

+90%

Accuracy on Arabic & English Contract Extraction

2x

Faster Turnaround

The Challenge

Manual and Fragmented Contract Management

Contract management processes were handled manually across multiple systems, leading to operational inefficiencies and increased risk exposure. Contract requests and reviews were conducted through fragmented channels, limiting standardization, reducing transparency, and causing delays in turnaround times and approval tracking.

Executed contracts were stored across disparate locations rather than a unified repository, complicating retrieval and lifecycle management. This issue was intensified by a large volume of legacy contracts in both English and Arabic, including scanned or non-searchable documents. As a result, visibility into contractual obligations, key terms, and risks remained limited, increasing the likelihood of compliance gaps, delays, and manual errors.

The Solution

Intelligent Contract Automation

We delivered a comprehensive solution that automated the entire contract lifecycle, from intake to intelligent document processing.

Digital Request Portal
A centralized portal that manages the legal team's intake and provides full visibility to all stakeholders.
Intelligent Repository
An intelligent repository for the facility management team to monitor and manage all contracts with automated alerts.
Advanced Document Processing
A core component of our solution was an advanced Intelligent Document Processing (IDP) engine capable of extracting key information from numerous legacy contracts—including dates, obligations, and values—from documents in both English and Arabic.
The Results

Measurable Impact

Centralized and Searchable Data

All contract data from new and legacy agreements is now structured and centralized in a single repository. This eliminated data silos and created a single source of truth, enabling staff to find critical information instantly.

Proactive Management with Automated Alerts

The system provides the facility management team with powerful querying capabilities and sends automated alerts for key dates and milestones, such as contract renewals or expirations. This proactive approach mitigates risk and improves planning.

End-to-End Process Efficiency

By replacing fragmented, email-based workflows with a fully automated system, the bank significantly reduced contract cycle times and boosted productivity across both the legal and facility management departments.

Dr. Shehab Farouk
“

instaSpace is a well-built platform that makes contract review and drafting more structured and easier to navigate. It helps bring greater clarity and consistency to agreements and can make the overall review process more efficient. It's clear that the team understands what legal professionals need in practice. Wishing the InstaSpace team continued success.

Dr. Shehab Farouk

Partner

Al Saidi Law Firm

Mohammed Al Tamami
“

I tried instaSpace on live contracts and it immediately picked up risks and gaps I would've otherwise missed. What really stood out is how it brings in legal context and past positions, not just surface-level clauses. If you're reviewing contracts regularly, it's definitely worth trying.

Mohammed Al Tamami

Co-Founder & CCO

Mamun

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